Shipping and Delivery Policy for Peace Decor Fashion
At Peace Decor Fashion, we are committed to ensuring that your shopping experience is smooth and hassle-free. Below is an overview of our Shipping and Delivery process, including costs, timelines, and other important details.
1. Shipping Destinations
We offer shipping to most locations worldwide, bringing our unique and exclusive products, jewelry, and clothing directly to your doorstep. Please note that shipping availability and delivery times may vary depending on your location.
2. Shipping Costs
- Domestic Shipping (India): We offer standard and express shipping options across India. Shipping charges will be calculated at checkout based on your location and the shipping method you choose.
- International Shipping: For international orders, shipping fees are based on the destination and weight of the items. The exact shipping cost will be displayed during checkout.
3. Delivery Timeframes
- Domestic Orders (India):
- Standard Shipping: 7-10 business days
- Express Shipping: 2-4 business days
- International Orders:
- Standard Shipping: 10-15 business days
- Expedited Shipping: 5-8 business days
Please note that delivery times are estimates and may be affected by factors such as weather conditions, customs delays or holiday schedules.
- Domestic Orders (India):
4. Order Processing Time
Once your order is placed, it will be processed and dispatched within 3-5 business days. You will receive a confirmation email with tracking details once your order has been shipped. Orders placed on weekends or holidays will be processed the following business day.
5. Tracking Your Order
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your package on our website or through the courier’s tracking system.
6. Customs, Duties, and Taxes
For international shipments, customs duties, taxes or fees may be applicable, depending on your country’s regulations. These charges are the responsibility of the customer and will be collected at the time of delivery. Peace Decor Fashion is not responsible for any delays caused by customs.
7. Delayed or Lost Packages
While we strive to deliver your order within the estimated timeframes, delays may sometimes occur due to unforeseen circumstances such as customs clearance , postal issues etc. If your order is significantly delayed, please contact our support team at care@peacedecorfashion.com, and we will assist in tracking your package.
In the rare event that a package is lost in transit, we will work with the shipping carrier to resolve the issue. If the package cannot be located, we will offer a replacement or a full refund for the lost items.
8. Incorrect Shipping Address
Please ensure that you provide the correct shipping address when placing your order. Peace Decor Fashion is not responsible for items shipped to an incorrect address due to customer error. If you realize you entered an incorrect address, please contact us immediately at care@peacedecorfashion.com, and we will do our best to update the address before the order is dispatched.
9. Contact Us
If you have any query or concerns regarding your order’s shipping or delivery, feel free to reach out to our customer service team:
Email: care@peacedecorfashion.com
This policy was last updated on 24/09/2024.